Simplify Your Tech, Elevate Your Business.
Element is a boutique Zoho Resell Partner dedicated to helping small businesses move beyond spreadsheets and run more efficiently with tailored, high-quality Zoho solutions.
Our Zoho Expertise
We streamline your operations using Zoho products across three core areas, ensuring seamless integration and practical, effective usage.
Finance Management
Manage accounting, expenses, and stock efficiently using **Zoho Books, Expense, and Inventory**.
Customer Experience (CX)
Track leads, manage customers, and drive sales effectively with **Zoho CRM and Bigin**.
Data & Analytics
Turn raw data into actionable insights for better decision-making using **Zoho Analytics and DataPrep**.
Why Choose Element?
- Boutique Expertise for small businesses.
- Full-Service solutions: from new implementations to fixing existing setups.
- Focused & Scalable with dedicated attention to every project.
Flexible Support Models
Choose the model that best fits your business needs, ensuring expert help is always available.
Basic Plan
£500 / month
Best for small businesses needing occasional support, acting as a small retainer for minor tasks.
- 5 dedicated hours/month
- Covers quick fixes, simple tasks, and general questions.
- Unused hours roll over for one month.
- Top-up rate: £80/hour
Standard Plan
£1000 / month
Ideal for growing businesses needing moderate customizations and process improvements.
- 10 dedicated hours/month
- Covers a balanced mix of small to medium configuration tasks and troubleshooting.
- Unused hours roll over for one month.
- Top-up rate: £80/hour
Advanced Plan
£2000+ / month
Suited for complex systems, integrations, frequent process optimization, and large data projects.
- 20 dedicated hours/month (or custom retainer)
- Covers complex tasks, custom development, and strategic consulting.
- Unused hours roll over for one month.
- Top-up rate: £80/hour
Pay-As-You-Go (PAYG) Support
Flexible, on-demand support for ad-hoc requests. No contracts, no subscriptions—just expert help when you need it.
Understanding Our Work Scope
Billable Work (Tangible Value)
Time spent actively working on your systems or delivering direct value.
- Config: Adding fields, modules, or creating automations.
- Data Mgt: Imports, cleansing, and migration.
- Fixes: Investigating and resolving system issues.
- Training: User training sessions and manual creation.
- Consulting: Advising on system improvements.
Non-Billable Work (Relationship Support)
General client management and administrative tasks to maintain a healthy relationship.
- Triage: Reviewing tickets and providing initial time estimates.
- Check-Ins: Scheduled progress updates or high-level discussions.
- Monitoring: Passive monitoring of system status.
- Internal Docs: Notes we keep to track your system setup.
- Approvals: Time spent requesting your approval for larger tasks.
Our Transparency Pledge:
For larger billable tasks, we always provide an estimate and wait for your approval before proceeding. You are always informed and in control of your costs.
Ready to Get Started?
Let's discuss how Element can simplify your technology and drive business efficiency.
Email Support
support@elementtech.co.ukCall Us
+44 (0)20 3769 4436Book a Meeting
Element Booking PageSupport Hours: 9 AM - 5 PM, Monday-Friday